Reference

dinamit4d Privacy Policy for Indonesia Accounts

The dinamit4d Privacy Policy explains exactly what personal data we collect when you open an account, deposit via DANA, OVO, GoPay or QRIS, and contact our support team…

Data collected at registrationDANA, OVO, GoPay & QRIS transaction recordsCookie & device data handlingYour right to request data deletionContact path for privacy queries

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What Data We Collect and Why

dinamit4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on dinamit4d, we collect your name, email address, phone number and the payment identifiers linked to your chosen wallet — DANA, OVO, GoPay or QRIS. For bank transfer and virtual account deposits through BCA, BRI, Mandiri or BNI, we retain transaction

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references to reconcile your deposit history. We also collect device identifiers and session logs to detect unauthorised access. All data collection is limited to what is operationally necessary; we do not sell your personal information to third parties. Data handling practices depend on local law, and
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where local law permits, we may share anonymised usage data with analytics partners solely to improve service stability.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this policy, want to request a copy of your stored data, or need to report a suspected data issue on your account, our support team is available around the clock. You can reach us through live chat directly on the dinamit4d site, via email at our privacy contact address, or through WhatsApp during extended hours. For account-specific data requests — such as asking us to correct or delete your information — live chat is the fastest path; our agents can escalate to our data team within one business day.

Team online

Live Chat

Available 24 hours a day on the dinamit4d site. Raise a data access or deletion request directly, and our agent will log and escalate it within one business day.

Email Support

Send your privacy request to our dedicated email address. Include your registered phone number so we can verify your identity before processing any data change.

Our WhatsApp line is open for privacy queries during extended hours. Useful if you need a quick status update on a data deletion request already in progress.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

From the moment you verify your phone number at registration through to every QRIS deposit you make, we apply layered data-handling controls.

Encryption at Rest

All personal data — including your OVO phone number and DANA wallet ID — is encrypted in storage. Encryption keys are rotated on a fixed schedule to reduce exposure from any single point of failure.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to track page performance. You can withdraw cookie consent at any time through your browser settings without losing access to your account.

Account Security Alerts

If we detect a login from an unrecognised device, we send an alert to your registered phone number before granting access. This step applies across all deposit methods including GoPay and bank transfer.

Data Retention Policy

We keep transaction records for the period required under applicable rules, then delete or anonymise them. Payment references from virtual account and QRIS deposits are not held beyond that window.

Access Controls

Only authorised staff with a verified operational need can view your personal data. Internal access logs are audited regularly, and any anomaly triggers an automatic review process.

Data Correction Requests

You can ask us to correct inaccurate details — such as a misspelled name or an outdated phone number — by contacting live chat. We aim to complete verified corrections within two business days.

Your Privacy Policy Questions Answered

Below are the questions we hear most often about how dinamit4d handles personal data, cookies and account information. If your question is not covered here, reach out through live chat or email and our team will respond with a direct answer.

We collect your name, email address, phone number and the wallet or bank details you use to deposit — DANA, OVO, GoPay, QRIS or a virtual account. We collect only what is needed to verify your identity and process transactions.

We do not sell your personal data. Where local law permits, we may share anonymised usage data with analytics partners to improve site performance. Your payment identifiers are never shared with advertisers.

Contact our live chat team and ask for a data access request. Verify your identity using your registered phone number and we will prepare a summary of your stored data within two business days.

Yes. Submit a deletion request through live chat or email. We will remove your data within the period required, retaining only what applicable rules oblige us to keep — such as transaction references for BCA or BRI bank transfers.

We use session cookies for login continuity and analytics cookies for page performance. You can manage or withdraw cookie consent via your browser settings at any time; this does not affect your account or deposit access.

Yes. QRIS scan references and GoPay transaction identifiers are encrypted at rest and held only for the reconciliation period. After that window closes, they are deleted or anonymised under our data retention schedule.

Our data handling practices depend on local law. Access to certain features and the scope of data we process may differ by region. Where local law permits, the full set of protections described in this policy applies to your account.

dinamit4d Privacy Policy for Indonesia Accounts

How to Reach Us About Your Privacy

Live Chat

Email Support

WhatsApp

Six Ways We Protect Your Account Data

Encryption at Rest

Cookie Management

Account Security Alerts

Data Retention Policy

Access Controls

Data Correction Requests

Your Privacy Policy Questions Answered

01 What personal data does dinamit4d collect when I open an account?

02 Does dinamit4d share my data with third parties?

03 How can I request a copy of the data dinamit4d holds about me?

04 Can I ask dinamit4d to delete my personal data?

05 How does dinamit4d handle cookies on my device?

06 Is my QRIS or GoPay wallet data stored securely after a deposit?

07 Does the Privacy Policy apply the same way in all regions of Indonesia?

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